Terms and Conditions - Spring Break Workers

TERMS AND CONDITIONS

INTRODUCTION:
By ordering any of the Products listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.
We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.

FLIGHTS:
Spring Break Workers are not liable for any travel arrangements or cost for your flight to your chosen summer resort.
Spring Break Workers will not be held liable for any changes, delays or cancellations to your flights.
Flights home are also not the responsibility of Spring Break Workers.

TRANSFER:
Spring Break Workers are responsible for booking a shared shuttle transfer from Palma de Mallorca Airport to your accommodation - one way only. Spring Break Workers are not liable for your transport returning back to the airport.
In order to have your transfer booked, you must share your flight information within 7 days before your departure/arrival date to Mallorca.

WELCOME INTRODUCTION IN RESORT:
Part of the experience is your welcome introduction week where your reps will show you around the resort and you will experience meals out, activities, beach days and much more. Whilst we always endeavour to make these events free, some small costs to cover areas such as meals, boat parties are not included in the price and will be subject to availability at the rep’s discretion.

BEHAVIOUR:
If the behaviour of any individual causes offence, danger, damage or distress to others we reserve the right at all times to cancel the booking.
Spring Break Workers will be under no obligation to cover expenses incurred and will not consider or accept any claims for compensation, refunds, deposits or reimbursements of any lost hotel accommodation.
We always recommend you ask your rep on arrival as to what noise levels and certain rules are set in place at the accommodation.
Many Hotels will have several hundred other guests staying in the hotel at the same time as you so if you persistently break these rules they can exercise the right to have you evicted from the hotel permanently.
Spring Break Workers can accept no responsibility for this, nor will they be held responsible for supplying you alternative accommodation at their expense.

REP REPRESENTATIVES:
Your Resort representative will offer you job assistance, job advice, job intro training and give you tips on how to approach managers in the resort.
Spring Break Workers and the representative are not liable or responsible if you haven’t been able to obtain work in the resort. If you do not wish to take the job you are found, you are not obliged. Your reps responsibility is to spend most of your first week helping you to settle into the area and to answer any questions you may have.
Your rep is contracted to you for a one month period and after that, it’s down to the rep whether they help you after that time.
Please note holiday reps are not directly employed by Spring Break Workers, they are independent holiday representatives.

BEYOND OUR CONTROL:
As per our terms and conditions we will not pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if we have to change your Package after booking, or our suppliers, cannot supply your Package, or you suffer any loss or damage of any description, as a result of circumstances beyond our control.
When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include but are not limited to, war, terrorist activity, civil unrest, industrial dispute, bad weather and significant building work outside your accommodation, which is not known to us in advance of your departure date and building work from a third party.

BOOKING DEPOSIT:
Once you have applied to work abroad and then you have been accepted by a staff member. We will then confirm that you are interested in working abroad by paying the booking deposit of at least £68, depending on what package you have booked.
On receiving these funds we will then send out your Welcome Introduction by email and access to manage my booking on our website. Please note the booking deposit payment is non-refundable in all circumstances.
We provide long-stay accommodation for you as specified when you make your booking and subject to these terms and conditions and assist you to find vacation work.
In return for our provision of the Services, you will pay to us the Fees, which are made up of a non-refundable Booking Deposit, which you will pay to us when you make your Booking, and the Balance, which is either paid in full immediately, or under an active payment subscription on a weekly/fortnightly/monthly basis.
We may also require you to pay a Breakages Deposit, which will be refunded to you on or shortly after your holiday ends on the assumption that there have been no damages to your room, subject to these Terms.
These fees are all compulsory, and you will not be given access to your room until the Breakages Deposit and Rep Fee have been paid, these are both due in the resort.
You may cancel your booking at any time prior to the start of your Holiday, subject to the terms of our Cancellation Policy.

BOOKING DEPOSIT:
Once you have applied to work abroad and then you have been accepted by a staff member. We will then confirm that you are interested in working abroad by paying the booking deposit of at least £68, depending on what package you have booked.
On receiving these funds we will then send out your Welcome Introduction by email and access to manage my booking on our website. Please note the booking deposit payment is non-refundable in all circumstances.
We provide long-stay accommodation for you as specified when you make your booking and subject to these terms and conditions and assist you to find vacation work.
In return for our provision of the Services, you will pay to us the Fees, which are made up of a non-refundable Booking Deposit, which you will pay to us when you make your Booking, and the Balance, which is either paid in full immediately, or under an active payment subscription on a weekly/fortnightly/monthly basis.
We may also require you to pay a Breakages Deposit, which will be refunded to you on or shortly after your holiday ends on the assumption that there have been no damages to your room, subject to these Terms.
These fees are all compulsory, and you will not be given access to your room until the Breakages Deposit and Rep Fee have been paid, these are both due in the resort.
You may cancel your booking at any time prior to the start of your Holiday, subject to the terms of our Cancellation Policy.

CANCELLATION & REFUND POLICY:
We understand that while everyone books with the best of intentions, sometimes life gets in the way, and you may have to cancel your Working Holiday. If for any reason you are unable to attend it is important to let us know as soon as possible.
All requests for Cancellations of packages must be emailed to the account SBWcancellations@gmail.com and MUST be made at least 48 hours, 2 working days, before your next payment date. This is to allow adequate time for cancelling off the subscription. If 48 hrs notice is not given, Spring Break Workers will NOT be liable for any payments taken from your account during the cancellation period. If you have followed the correct route, given proper notice, and are still charged after having cancelled, we will refund the payment.

Before you even arrive in the resort we book your accommodation through a third party company, and we pay these funds to this company directly to secure space for you, which is non-refundable. We also organise events and excursions to run alongside your package, as well as having an active admin team, at a cost to the company. On top of this we cover the printing costs of our brochures and your Welcome Packs. Please be aware that due to our commitments to our third-party companies, we are unable to offer any refunds on payments made towards your package once these terms and conditions have been accepted, except for in cases of duplicate payments or errors on our part.

We are happy to pause your payments free of charge instead of cancelling your plan if you are struggling to make payments on time, or need time to think about changing/cancelling your package. However please be aware that your placement is not guaranteed unless you have an active payment subscription or full payment made towards your Working Holiday. It is your responsibility solely to contact us when you wish to resume your payments, on the condition that there is still availability for your month of choice.

Whilst we are unable to refund your payments, we do have a range of other options available to you:
We are able to pause your package until you feel you are able to take on the commitment or change the date of your working holiday package with no administration fee, to any month or year of your choice (dependent on availability)
You can find someone to take your place and take over your payments on the condition that they are not already signed up with the company, and it is solely your responsibility to manage the total money owed to you by the individual replacing you.
Alternatively, If you have paid over €400 you are entitled to a Holiday Voucher: which consists of a stay of 7-14 days in our shared accommodation in Magaluf, including Free Entry & Drinks at our partner venues Mansion Nightclub and Boujee Brunch Bar. (Please note these vouchers are provided at the company's discretion.)

*We will not charge any service fees to change the date or location of your package, but please be aware certain months and resorts have different prices and the cost of your package can change to reflect this.

To make one of the above arrangements, please contact us at SBWcancellations@gmail.com

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