INTRODUCTION:

By ordering any of the Products listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.

We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.

FLIGHTS:

Spring Break Workers are not liable for any travel arrangements or cost for your flight to your chosen summer resort.Spring Break Workers will not be held liable for any changes, delays or cancellations to your flights. Flights home are also not the responsibility of Spring Break Workers.

TRANSFER:

Spring Break Workers are responsible for booking a shared shuttle transfer from Palma de Mallorca Airport to your accommodation – one way only. Spring Break Workers are not liable for your transport returning back to the airport. In order to have your transfer booked, you must share your flight information within 7 days before your departure/arrival date to Mallorca. To return to the airport at the end of the stay, you can go by taxi, public bus, or arrange a transfer shuttle.

EVENTS & ACTIVITIES:

Part of the experience is your welcome introduction week where your reps will show you around the resort and you will experience meals out, activities, beach days and much more. Whilst we always endeavour to make these events free, some small costs to cover areas are not included in the price and will be subject to availability at the rep’s discretion. We tend to alternative day by day, one free activity/event then one discounted paid activity/event. Upon arrival you will receive your Spring Break Workers wristband which enables you exclusive discount at various bars and clubs within Magaluf.

WHATSAPP PRIVATE GROUP CHATS:

– No bullying/abusive language/name calling/disrespecting other recruits, reps, or admin staff

– No talking about illegal drugs

– No scaremongering (“bad mouthing” the company or staff associated)

– It is not permitted to set up additional WhatsApp or Snapchat group chats – this is for your own protection and safety as we can not monitor these.

You must be aware that if you break any of these rules you will be removed from the WhatsApp group, and it is up to the managers discretion if you are permitted to continue your Working Holiday, with no refunds permitted.

BEHAVIOUR:

If the behaviour of any individual causes offence, danger, damage or distress to others we reserve the right at all times to cancel the booking.

Spring Break Workers will be under no obligation to cover expenses incurred and will not consider or accept any claims for compensation, refunds, deposits or reimbursements of any lost hotel accommodation.

We always recommend you ask your rep on arrival as to what noise levels and certain rules are set in place at the accommodation. We function with on a one warning, followed by eviction system, if these rules are broken. Spring Break Workers can accept no responsibility for this, nor will they be held responsible for supplying you alternative accommodation at their expense. It is up to the landlord and managers discretion if your Security Deposit is not returned upon eviction. If you are caught balcony hopping, or throwing anything from our the window or balcony, or allowing people to stay who are not renting with us, or cause significant damage, you will not have your Security Deposit returned.

REP REPRESENTATIVES:

Your Resort representative will offer you job assistance, job advice, job intro training and give you tips on how to approach managers in the resort. Spring Break Workers and the representative are not liable or responsible if you haven’t been able to obtain work in the resort. If you do not wish to take the job you are found, you are not obliged. Your reps responsibility is to spend most of your first week helping you to settle into the area and to answer any questions you may have. Your rep is contracted to you for a one month period and after that, it’s down to the rep whether they help you after that time, as they must prioritise their support to new recruits.

BOOKING DEPOSIT:

Once you have applied to work abroad and then you have been accepted by a staff member. We will then confirm that you are interested in working abroad by paying the booking deposit of at least £99, depending on what package you have booked.

On receiving these funds we will then send out your Welcome Introduction by email and access to manage my booking on our website. Please note the booking deposit payment, and all payments following, are non-refundable in all circumstances.

We provide long-stay accommodation for you as specified when you make your booking and subject to these terms and conditions and assist you to find vacation work. You may cancel your booking at any time prior to the start of your Holiday, subject to the terms of our Cancellation Policy. In return for our provision of the Services, you will pay to us the Fees, which are made up of a non-refundable Booking Deposit, which you will pay to us when you make your Booking, and the Balance, which is either paid in full immediately, or under an active payment subscription on a weekly/fortnightly/monthly basis.

SECURITY DEPOSIT:

The landlord of the apartments require you to pay a Breakages Deposit upon arrival of €200 CASH, which will be refunded to you on or shortly after your holiday ends on the assumption that there have been no damages to your room, subject to these Terms. We require 48 hour notice to schedule your Check out, and deposit returned in cash. If this is not arranged in time, you will be refunded your deposit via our Stripe payment system (used to pay for the packages) directly back into your account you originally paid us from. Please note this can take up to 10 working days to process.

These fees are all compulsory, and you will not be given access to your room until the Breakages Deposit and Rep Fee have been paid, these are both due in the resort.

ACCOMMODATION:

We provide workers apartments through a third-party supplier. Most of the apartments consist of 4 single beds spread between two rooms. Two apartments have 6 single beds spread across three rooms. All apartments are equipped with a kitchen: fridge, hob, microwave, toaster, and kettle. All apartments are equipped with a bathroom with shower, toilet, sink and bidet. The apartments do not have safes, we recommend you purchasing a safety deposit box locally or using a padlock on your suitcase if you wish to ensure security for your belongings. All apartments have Air Conditioning which are at a payable extra of €10 per day per apartment. This must be paid in cash to the landlord to be switched on, and be paid for until the end of the month (check out day 29th). If there is anything wrong with the electrics or plumbing, this must be reported immediately to the manager, so it can be passed onto the landlord to schedule maintenance and repair. Anything broken or damaged must be reported immediately, and the person responsible will be charged cost price for repair or replacement. Any breakages or damages left until check out day 29th will have a greater fine for repair or replacement. 

Spring Break Workers has two apartment blocks within less of a minutes walk from each other, one with a swimming pool, which can be used by all Spring Break Workers.

You are entitled to stay in your apartment for the duration of your package from start date, until check out on midday 29th of that month.

EXTENDING ACCOMMODATION:

We can only guarantee season-long accommodation to people who join us for an April package. Anyone arriving May or later, are not guaranteed extended accommodation. This is subject to availability. Extensions can be paid as rent in cash or bank transfer on a weekly basis. Accommodation is also guaranteed (subject to availability) and discounted for people working for our partners: Mansion, Lennons, Boujee, and Everest. If we are not able to extend your accommodation, we will notify you of the local workers apartment landlords however in June and July, availability is incredible scarce, so be prepared for your Working Holiday to only be for the month of your package only. We recommend booking both June & July packages if you wish to stay in Magaluf for these months. 

CANCELLATION & REFUND POLICY:

We understand that while everyone books with the best of intentions, sometimes life gets in the way, and you may have to cancel your Working Holiday. If for any reason you are unable to attend it is important to let us know as soon as possible.

All requests for Cancellations of packages must be emailed to the account SBWcancellations@gmail.com and MUST be made at least 48 hours, 2 working days, before your next payment date. This is to allow adequate time for cancelling off the subscription. If 48 hrs notice is not given, Spring Break Workers will NOT be liable for any payments taken from your account during the cancellation period. If you have followed the correct route, given proper notice, and are still charged after having cancelled, we will refund the payment.

Before you even arrive in the resort we book your accommodation through a third party company, and we pay these funds to this company directly to secure space for you, which is non-refundable. We also organise events and excursions to run alongside your package, as well as having an active admin team, at a cost to the company. Please be aware that due to our commitments to our third-party companies, we are unable to offer any refunds on payments made towards your package once these terms and conditions have been accepted, except for in cases of duplicate payments or errors on our part.

We are happy to pause your payments free of charge instead of cancelling your plan if you are struggling to make payments on time, or need time to think about changing/cancelling your package. Your placement is not guaranteed unless you have an active payment subscription or full payment made towards your Working Holiday, the maximum time this can be paused for is 28 days. It is your responsibility solely to contact us when you wish to resume your payments, on the condition that there is still availability for your month of choice.

Whilst we are unable to refund your payments, we do have a range of other options available to you:
– We are able to pause your package until you feel you are able to take on the commitment or change the date of your working holiday package with no administration fee, to any month or year of your choice (dependent on availability)
– You can find someone to take your place and take over your payments on the condition that they are not already signed up with the company, and it is solely your responsibility to manage the total money owed to you by the individual replacing you.
– Alternatively, If you have paid over £400 you are entitled to a Holiday Voucher: which consists of a stay of 7-14 days in our shared accommodation in Magaluf, including Free Entry & Drinks at our partner venues Mansion Nightclub and Boujee Brunch Bar. (Please note these vouchers are provided at the company’s discretion.)

*We will not charge any service fees to change the date or location of your package, but please be aware certain months and resorts have different prices and the cost of your package can change to reflect this.

To make one of the above arrangements, please contact us at SBWcancellations@gmail.com 

BEYOND OUR CONTROL:

As per our terms and conditions we will not pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if we have to change your Package after booking, or our suppliers, cannot supply your Package, or you suffer any loss or damage of any description, as a result of circumstances beyond our control.

When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include but are not limited to, war, terrorist activity, civil unrest, industrial dispute, bad weather and significant building work outside your accommodation, which is not known to us in advance of your departure date and building work from a third party.